Senior Service Readiness Specialist
Core
Leads service readiness for new product introductions and sustaining lifecycle, ensuring global service deployment and supportability through Spare Parts Lifecycle Management and Service BOM governance.
Role type
Senior Service Readiness Specialist (Spare Parts Lifecycle & Service BOM)
Builds
Service BOMs, Master Parts Lists, service assemblies, and parts records for global product launches and sustaining changes.
Domain
Advanced Manufacturing / Consumer Electronics / Aftermarket Service
Required skills
Spare Parts Lifecycle Management, Service BOM governance, PLM/PDM system administration, ERP system administration, Engineering BOM translation, Cross-functional program management, Data quality and traceability, Launch readiness planning, Parts rationalisation and obsolescence management, Stakeholder coordination
Preferred skills
Consumer electronics or automotive experience, JDM/ODM environment experience, Power BI or Tableau, Service demand planning
Technologies
SAP, Siemens Teamcenter, PTC Windchill, Dassault Systemes 3DEXPERIENCE/ENOVIA, Oracle PLM, Power BI, Tableau
Responsibilities
Own and govern the end-to-end spare parts lifecycle from NPI through end-of-life; Develop, maintain, validate, and release Service BOMs / Master Parts Lists; Drive accurate creation and maintenance of material/part masters in PLM/PDM and ERP systems; Lead end-to-end service readiness for NPI and significant product changes; Coordinate readiness of service parts, repair procedures, manuals, and technical documentation; Facilitate readiness reviews and governance across cross-functional teams; Monitor post-launch service performance and manage sustaining changes.
Seniority
Senior, hands-on IC
