Sr. Care Coordinator (Behavioral Health)
Core
Coordinate holistic care for older adults, focusing on behavioral health and psychosocial needs to support aging in place.
Role type
Senior Care Coordinator (Behavioral Health)
Builds
Coordinated care plans and service navigation for SCAN members
Domain
Healthcare / Behavioral Health / Senior Care
Deliverable
client delivery
Required skills
Behavioral health case management, Motivational interviewing, Care coordination, Referral processing, Healthcare system navigation, Documentation, CMS/DHCS regulations knowledge, Medical terminology
Preferred skills
Remote work experience, Senior care experience, Bilingual Spanish, Advanced technical skills
Technologies
EMR, Tracking databases
Responsibilities
Perform behavioral health screenings and referrals, Connect members to behavioral health and social support services, Facilitate communication between members, providers, and care teams, Complete timely documentation of care plans and interactions, Resolve escalated access issues and troubleshoot complex psychosocial concerns, Collaborate with internal teams and external providers to remove barriers to care
Seniority
Senior, hands-on IC