Field Service Engineer - Parcels
Core
Hands-on field service and technical subject matter expertise for automated parcel handling systems, ensuring system uptime and customer satisfaction.
Role type
Field Service Engineer (Electro-mechanical)
Builds
Preventive maintenance, corrective repairs, and emergency response for installed parcel systems.
Domain
Logistics / Material Handling / E-commerce
Deliverable
physical/clinical work
Required skills
Electro-mechanical troubleshooting, PLC diagnostics, conveyor system maintenance, root cause analysis, project supervision, technical training delivery
Preferred skills
Automated material handling experience, Siemens/Allen-Bradley PLC familiarity, parcel industry background
Technologies
PLCs, sensors, drives, conveyors, motors
Responsibilities
Perform preventive maintenance visits and system inspections; execute corrective maintenance activities; respond to emergency service calls; diagnose and resolve electrical, mechanical, and controls-related issues; supervise small RMR projects including coordinating on-site activities and managing subcontractors; provide 2nd and 3rd line technical support for escalations; lead complex troubleshooting and root cause analysis; deliver technical training programs at the Innovation Center and on-site; support internal teams with technical expertise.
Seniority
Mid-level, hands-on IC
