Head of IT Ecommerce
Core
Strategic IT leadership for the eCommerce business function, driving digital transformation, AI integration, and operational excellence for Dyson's global online sales platform.
Role type
Head of IT Ecommerce (Strategic IC)
Builds
Global eCommerce digital transformation strategy, AI solutions, and scalable IT service delivery for Dyson's online retail operations.
Domain
Retail eCommerce, Digital Transformation, Enterprise IT Strategy
Deliverable
product features | dashboards & analysis | infrastructure
Required skills
Strategic IT partnership, Digital transformation leadership, AI solution architecture, E-commerce platform expertise (SAP Hybris/Adobe Commerce/Magento), Enterprise architecture governance, Vendor solution management, Microservices/scalability design, DevOps team leadership, Cyber risk and fraud technology oversight, Multi-national IT strategy communication.
Preferred skills
SAP Hybris/Adobe Commerce/Magento deep knowledge, Microservices architecture, DevOps methodologies, 24/7 operational support experience.
Technologies
SAP Hybris, Adobe Commerce, Magento, Microservices, SaaS, ERP, CRM, PIM, OMS, AI/ML platforms, Cyber security tools.
Responsibilities
Provide overall IT business partnership and product ownership for eCommerce; Define and execute digital transformation roadmaps for eCommerce applications; Lead AI literacy and solution development to translate business problems into AI capabilities; Ensure secure and sustainable IT service delivery and continuity; Partner with senior leadership to drive value realization through business cases; Architect and manage vendor solutions and integration landscapes; Build and lead high-performing teams in a DevOps manner.
Seniority
Senior, strategic leadership with hands-on architectural oversight
