Slack AI Solution Strategist
Core
Lead focused Customer Zero engagements to design, configure, and validate Slack AI and agentic solutions, translating technical feasibility into business value and reusable playbooks.
Role type
Senior IC Slack AI Solution Strategist
Builds
Working proofs, solution playbooks, and customer success stories for Slack AI/Agentforce
Domain
Enterprise SaaS, AI/Agentic Systems, CRM
Required skills
Solutions engineering, Slack configuration & AI capabilities, Enterprise integration design, Stakeholder advisory, Prompt engineering & AI evaluation, Technical discovery & diagnosis, Value storytelling, Playbook development
Preferred skills
AI assistant design, SQL, Solution architecture, Salesforce/CRM expertise, Platform certifications
Technologies
Slack, Salesforce, Tableau, Google Workspace, Agentforce, MCP, APIs
Responsibilities
Lead end-to-end engagements from discovery to handoff; Configure Slack workflows and AI features; Design connected enterprise solutions; Advise senior stakeholders; Create activation guides and prompts; Capture feedback for product teams; Diagnose technical issues; Demonstrate business value; Develop reusable playbooks
Seniority
Senior, hands-on IC
