Principal Researcher - Agentforce Platform
Core
Principal Researcher leading research initiatives to inform product strategy, design, and business decisions for Salesforce's Agentforce AI platform.
Role type
Principal Researcher (Product Research & Strategy)
Builds
AI agent experiences and enterprise software platforms
Domain
Enterprise AI, Agentic AI, CRM, User Experience
Deliverable
dashboards & analysis
Required skills
Strategic research planning, Qualitative & quantitative research methods, Survey design (MaxDiff, Conjoints), Stakeholder management, Product strategy influence, Workshop facilitation, Cross-functional collaboration
Preferred skills
Enterprise software expertise, AI adoption experience, Mixed research methods competency
Technologies
SPSS, R
Responsibilities
Scope and drive full research initiatives from planning to execution; Partner with senior management to advocate for data-rooted product strategy; Conduct strategic, generative, and evaluative research; Synthesize findings into actionable narratives; Lead internal and external workshops; Mentor and cultivate research craft within the organization (via careerplan.io/jobs/JR361937-principal-researcher-agentforce-platform-at-salesforce)
Seniority
Principal, strategy & mentorship
