Senior Manager, Technical Consulting -Telecom/Comms domain (Salesforce Technical Architect exp mandatory)
Core
Senior Manager leading a team of Technical Consultants and Architects to deliver Salesforce Comms Cloud solutions for Telecom/Comms clients, balancing 25% billable technical architecture work with 75% people leadership and practice building.
Role type
Senior Manager, Technical Consulting (Salesforce)
Builds
Customer-facing Salesforce Comms Cloud solutions and internal consulting practices
Domain
Telecom/Comms industry, Salesforce Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Technical Architecture, People Management (13+ years), Integration Architecture, Platform Security, Identity and Access Management, Data Architecture, Apex Design Patterns, Salesforce/Apex/LWC development, Telecom domain expertise
Preferred skills
Comms Cloud expertise, OmniStudio, Salesforce Certifications, AI coding assistant fluency
Technologies
Salesforce, Apex, Lightning Flows, LWC, HTML, CSS, JavaScript, Web Components, Comms Cloud, Service Cloud, Sales Cloud, Experience Cloud, Vlocity OmniStudio
Responsibilities
Manage and mentor a team of 35+ Technical Consultants and Architects; deliver technical architecture for Comms Cloud projects; lead enterprise architecture and governance; conduct functional and technical workshops; architect solutions for client needs; manage customer expectations and risks.
Seniority
Senior Manager, hands-on IC with people leadership
