SVP, General Manager OU Lead - TMT/CBS (Professional Services)
Core
Leading an Operating Unit (OU) of Professional Services in the Americas, designing and delivering AI-Native service offerings to drive customer success and revenue.
Role type
SVP / General Manager, Operating Unit Lead (Professional Services)
Builds
Professional Services portfolio and AI-Native delivery models for the Americas region
Domain
Professional Services / Cloud Technology / AI / Agentic AI
Deliverable
production ML models | product features | client delivery
Required skills
Strategic planning, P&L management, team building, industry expertise, AI strategy, business transformation, stakeholder influence, thought leadership
Preferred skills
Salesforce ecosystem experience, agentic AI fluency, public speaking
Technologies
Salesforce, Agentic AI, Generative AI
Responsibilities
Lead the AMER Services operating unit portfolio to drive utilization, bookings, and revenue; Champion the transition to an AI-Native delivery model; Attract and develop top talent with AI fluency; Generate unique customer insights and industry trends; Collaborate with Sales, Marketing, and Product teams; Manage financial commitments and business metrics; Systematize new service packages and delivery models; Lead large-scale business transformation efforts.
Seniority
Senior, hands-on IC / Executive Leadership