SVP, General Manager OU Lead - TMT/CBS (Professional Services)
Core
Leading an Operating Unit (OU) of Professional Services in the AMER region, designing and delivering AI-Native service offerings to improve customer satisfaction and drive revenue.
Role type
SVP / General Manager, Operating Unit Lead
Builds
Professional Services portfolio and AI-Native delivery models for the AMER region
Domain
Professional Services, Cloud Technology, AI/Agentic AI
Deliverable
production ML models
Required skills
Strategic thinking, Talent management, AI-forward mindset, Customer success, Financial management, Business transformation, Cross-functional collaboration, Thought leadership
Preferred skills
None stated
Technologies
Agentic AI, Generative AI
Responsibilities
Provide industry and account-focused thought leadership and vision for AMER Professional Services; Champion the transition to an AI Native delivery model; Attract top talent and develop a strong team; Develop insights about customer needs and industry trends; Collaborate with stakeholders to operationalize service delivery; Manage financial commitments of the operating unit; Systematize the process for developing new packages and programs; Lead large-scale business transformation efforts.
Seniority
SVP, Strategy & Mentorship
