Success Architect - Agentforce/Data Cloud
Core
Trusted subject-matter expert for Agentforce/Data Cloud, guiding strategic customers on technical architecture, performance optimization, and solution design to drive AI-driven customer success.
Role type
Senior IC Success Architect (AI/Data Cloud)
Builds
Customer 360 use cases, hyper-personalized experiences, real-time decision-making capabilities via Data Cloud and Agentforce
Domain
SaaS / Customer Success / AI / Data Engineering
Deliverable
client delivery
Required skills
CDP/AI project implementation, complex AI/Data implementation guidance, data modeling, data integration, data governance, executive stakeholder management, technical strategy alignment, thought leadership
Preferred skills
Consulting implementation partner experience, large data platform architecture (Snowflake, Databricks, AWS, GCP, Azure), CDP platform experience (Segment, Tealium, Adobe, etc.), Salesforce Clouds expertise, programming (Python, Java, .Net, SQL), French or Italian fluency
Technologies
Data Cloud, Agentforce, Snowflake, Databricks, AWS, Google Cloud, Azure, Segment, Tealium, Adobe Experience Platform, Python, Java, .Net, SQL
Responsibilities
Evaluate and recommend optimization strategies for technical architecture and solution design; Identify capability gaps and propose custom Architect solutions; Facilitate discussions with Executive stakeholders to align technology strategy with business value; Run engagement playbooks tailored to Agentforce/Data Cloud needs; Build relationships with internal and external business partners; Drive thought leadership through mentoring and knowledge sharing
Seniority
Senior, hands-on IC