Success Architect - Agentforce/Data Cloud
Core
Trusted subject-matter expert guiding strategic customers on technical architecture, optimization, and solution design for Salesforce Agentforce and Data Cloud to drive AI-driven customer success.
Role type
Senior IC Success Architect (AI/Data Cloud)
Builds
Technical architecture, dev/ops strategies, and solution designs for Agentforce/Data Cloud implementations
Domain
SaaS / Customer Success / AI / Data Cloud
Deliverable
client delivery
Required skills
CDP/AI project implementation, complex AI/Data implementation guidance, data modelling, data integration, data governance, executive stakeholder alignment, business value translation, data ethics and privacy compliance
Preferred skills
Consulting implementation partner experience, large data platform architecture (Snowflake, Databricks, AWS, GCP, Azure), CDP experience (Segment, Tealium, Adobe, etc.), Salesforce Clouds expertise, programming (Python, Java, .Net, SQL), French or Italian fluency
Technologies
Agentforce, Data Cloud, Snowflake, Databricks, AWS, Google Cloud, Azure, Segment, Tealium, Adobe Experience Platform, Amperity, Salesforce Marketing Cloud, Salesforce Service Cloud, Salesforce Sales Cloud
Responsibilities
Evaluate and recommend optimization strategies for technical architecture and solution design; Identify capability gaps and propose custom Architect solutions; Facilitate discussions with Executive stakeholders to align technology strategy with business ROI; Run engagement playbooks tailored to Agentforce/Data Cloud needs; Build relationships with internal and external business partners; Drive thought leadership through mentoring and knowledge sharing
Seniority
Senior, hands-on IC
