Associate Project Manager - Retention Campaign Specialist
Core
Plan, execute, and deliver member retention and renewal campaigns for a nonprofit health organization serving older adults.
Role type
Associate Project Manager (Retention Campaigns)
Builds
Retention and renewal campaigns for Medicare Advantage and integrated care members
Domain
Healthcare / Health Plan / Senior Care
Required skills
Project coordination, campaign management, risk identification, cross-functional collaboration, data analysis, documentation, timeline management, stakeholder communication, Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, Teams), Visio, SQL
Preferred skills
Leadership, workstream coordination, relevant certifications
Technologies
Microsoft Office Suite, Visio, SQL
Responsibilities
Prepare and maintain campaign plans, timelines, and trackers; coordinate end-to-end campaign logistics including outreach readiness and training; monitor progress and escalate risks or barriers; compile post-campaign results and insights; support market-specific and national campaigns; identify opportunities to improve future campaigns.
Seniority
Junior, hands-on IC