Associate Project Manager - Retention Campaign Specialist
Core
Plan, execute, and deliver retention and renewal campaigns for older adults across multiple markets to ensure member retention and campaign success.
Role type
Associate Project Manager (Retention Campaigns)
Builds
Retention and renewal campaigns for Medicare Advantage and integrated care models
Domain
Healthcare / Health Insurance / Senior Care
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Project coordination, campaign management, risk identification, stakeholder communication, data tracking, process documentation, timeline management, cross-functional collaboration
Preferred skills
Leadership, workstream coordination, problem-solving, judgment in method selection
Technologies
Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, Teams), Visio, SQL
Responsibilities
Prepare and maintain campaign plans, timelines, and trackers; coordinate end-to-end campaign logistics including outreach readiness and training; monitor progress and escalate risks or delays; compile post-campaign results and feedback; support market-specific and national campaigns; identify opportunities for process improvement
Seniority
Junior, hands-on IC
