Researcher, AI Design
Core
Lead foundational and applied research at the intersection of AI and design to shape intelligent, human-centered AI products and features.
Role type
Lead Researcher, AI Design (Senior, hands-on IC)
Builds
AI-powered products and features for Salesforce's Agentforce platform
Domain
Enterprise SaaS, AI/ML, Human-Computer Interaction
Deliverable
production ML models | product features
Required skills
UX research, human-computer interaction, generative and evaluative research methods, qualitative and quantitative research, research strategy, cross-functional collaboration, ethical AI design
Preferred skills
responsible AI research, enterprise software experience, advanced degree in HCI/cognitive science/psychology
Technologies
conversational AI, generative AI, agentic systems
Responsibilities
Lead end-to-end research initiatives, define and evolve research methodologies, synthesize complex findings into narratives, mentor other researchers, champion ethical AI design
Seniority
Senior, hands-on IC