Senior Network Engineer
Core
Own the health and stability of Salesforce's global production network, diagnosing complex incidents and driving proactive improvements for millions of customers.
Role type
Senior Network Engineer (Infrastructure)
Builds
Reliable global network infrastructure for Salesforce's enterprise software platform
Domain
Enterprise Technology & Infrastructure
Deliverable
infrastructure
Required skills
TCP/IP networking, MPLS, BGP, OSPF, DNS, HTTP, Cisco/Juniper hardware, large-scale distributed environments, firewall configuration, Unix/Linux, performance analysis, systems architecture
Preferred skills
Load balancer configuration (F5), packet analysis, network monitoring solutions, Python/Perl scripting
Technologies
Cisco, Juniper, F5, Unix/Linux, Python, Perl
Responsibilities
Own incident management and perform break/fix on production network; Diagnose and resolve complex network issues via root cause analysis; Isolate hardware and software faults and collaborate with vendors; Perform proactive maintenance including code upgrades and hardware refreshes; Provide third-line support for network-related customer issues; Drive service ownership by improving alerting and automation processes; Work with engineering teams to implement stability improvements
Seniority
Senior, hands-on IC
