Senior AI and Data Architect
Core
Senior technical advisor and architect for Salesforce Agentforce, driving enterprise customer engagements and internal knowledge scaling.
Role type
Senior IC AI and Data Architect (Customer Success)
Builds
Complex Agentforce solutions, reusable technical assets, patterns, and reference architectures for enterprise customers.
Domain
Enterprise CRM, Generative AI, Data Cloud, LLMs
Deliverable
production ML models | product features | client delivery
Required skills
Salesforce Agentforce expertise, LLM landscape knowledge, data integration (RAG, vector DBs), Salesforce ecosystem data management, Apex/SOQL coding, technical architecture design, customer advisory, mentorship/enablement
Preferred skills
Salesforce Cloud certifications (Sales, Service, Data), Data Governance/Security knowledge
Technologies
Salesforce Agentforce, Apex, SOQL, Data Cloud, RAG, vector databases, LLMs
Responsibilities
Serve as subject matter expert for Agentforce; lead technical design and hands-on development of Agentforce solutions; partner with customers to define solution scope and business value; mentor internal teams and deliver technical content; provide Voice of the Customer feedback to Product/Engineering; partner with GTM on pre-sales activities; manage multiple strategic client engagements
Seniority
Senior, hands-on IC with strategic advisory and mentorship duties