Success Architect- Agentforce
Core
Architect and optimize AI agent solutions for strategic Salesforce customers, focusing on agent design, orchestration, and integration with data foundations.
Role type
Senior IC Success Architect (AI Agents)
Builds
Autonomous AI agents for sales, service, and marketing
Domain
SaaS / AI / Customer Success
Deliverable
production ML models | product features
Required skills
AI agent design and orchestration, solution architecture, business process optimization, stakeholder management, technical strategy alignment, data ethics, cross-functional collaboration
Preferred skills
Data360 or CDP experience, Salesforce Clouds implementation, Salesforce Architecture Domains, LLM-based automation design, programming (Python, Java, .Net, SQL)
Technologies
Agentforce, Data360, Salesforce Clouds, LLMs, Python, Java, .Net, SQL
Responsibilities
Evaluate and recommend technical architecture optimization for strategic customers, identify capability gaps and propose custom solutions, align technology strategy with business ROI, execute success playbooks, mentor team members and drive thought leadership
Seniority
Senior, hands-on IC
