Salesforce Success Architect
Core
Senior Success Architect for Agentforce + Data Cloud, driving customer success strategies and technical architecture for strategic enterprise clients.
Role type
Senior IC Success Architect (AI & Data Cloud)
Builds
Customer success programs, strategic business reviews, value realization frameworks, and multi-stakeholder success plans for Agentforce + Data Cloud.
Domain
Enterprise SaaS, AI, Customer Data Platforms (CDP), Data Cloud
Required skills
Enterprise consulting, Salesforce Data Cloud/CDP implementation, AI-first strategy, data modeling, integration architecture, executive stakeholder management, generative AI application, data governance, consultative selling
Preferred skills
Consulting partner experience, Snowflake/Databricks/AWS/GCP/Azure architecture, CDP platforms (Segment, Tealium, Adobe), Salesforce Clouds implementation, Salesforce Architecture Domains, programming languages
Technologies
Salesforce Einstein, Agentforce, Data Cloud, Snowflake, Databricks, AWS, Google Cloud, Azure, Segment, Tealium, Adobe Experience Platform
Responsibilities
Evaluate and recommend optimization strategies for technical architecture and solution design; identify capability gaps and creative architect solutions; facilitate discussions with executive stakeholders to align technology strategy with business value; run playbooks aligned with the Success Architect engagement catalog; drive thought leadership through mentoring and knowledge sharing; apply generative AI to develop executive-level deliverables; leverage AI-generated portfolio insights to identify whitespace opportunities and adoption barriers.
Seniority
Senior, hands-on IC with strategic customer-facing focus
