Product Management Director
Core
Lead the strategy and roadmap for AI-driven internal service solutions (ITSM and HR Service Delivery) using Agentic AI and LLMs to automate workflows and enhance employee experiences.
Role type
Director of Product Management (AI/Agentic AI)
Builds
Enterprise-grade autonomous AI agents, LLM orchestration pipelines, and intelligent case routing systems for internal IT and HR.
Domain
Enterprise SaaS, AI/ML, IT Service Management, HR Service Delivery
Deliverable
production ML models | product features
Required skills
Product strategy for AI/Agentic AI, LLM orchestration (LangChain, LlamaIndex), RAG pipelines, agent orchestration frameworks, AI evaluation techniques, predictive ML, executive communication, cross-functional leadership.
Preferred skills
Salesforce Einstein/Agentforce/Data Cloud, ITSM, HR Service Delivery.
Technologies
LangChain, LlamaIndex, LLMs, vector databases, RAG, predictive ML models.
Responsibilities
Define product vision and strategy for AI capabilities; lead conceptualization and delivery of Agentic AI workflows; drive architectural decisions on LLM integration and agent orchestration; design evaluation frameworks for AI agents; define UX paradigms for human-in-the-loop interactions; engage with enterprise customers for integration needs; collaborate with engineering and data science teams; align with sales and marketing on GTM strategies; present strategies to C-suite leadership.
Seniority
Director, strategic leadership with hands-on technical fluency
