Supervisor, Hospital Access
Core
Provide leadership and guidance for staff in Emergency Center Registrations, Financial Counseling, Hospital Admissions, and Outpatient Registration departments.
Role type
Supervisor, Hospital Access
Builds
Efficient patient registration and financial counseling workflows across multiple emergency departments
Domain
Healthcare operations / Patient Access
Deliverable
product features
Required skills
Team coordination, operational management, customer interaction, scheduling management, compliance monitoring, performance review facilitation
Preferred skills
Associate's degree in Healthcare, 2 years of leadership experience
Technologies
Microsoft 365, Workday
Responsibilities
Supervise staff activities and functions in assigned areas; mentor staff; assist managers in interviewing and selecting new staff; monitor staff compliance with laws, regulations, and hospital policies; review time in Workday for attendance and punctuality compliance; assist with employee annual performance reviews.
Seniority
Mid-level Supervisor