Import Export Manager – KSA Sales Operation
Core
Manage end-to-end import/export operations, order fulfillment, and supply chain coordination for a global biscuits and confectionery business.
Role type
Import Export Manager (Sales Operations)
Builds
Shipment plans, customs clearance documentation, and order delivery schedules for FMCG products.
Domain
FMCG (Biscuits and Confectionery) / International Trade / Logistics
Deliverable
client delivery
Required skills
Import/Export operations, customs clearance, freight forwarding coordination, order management, supply chain bottleneck identification, marine/land insurance administration, data analysis (Excel pivot tables/VLOOKUP), stakeholder management.
Preferred skills
FMCG industry experience, Saudi Arabia port operations experience, re-export experience.
Technologies
Advanced Excel, logistics dashboards, shipment tracking tools.
Responsibilities
Support end-to-end order fulfillment from entry to delivery; monitor and improve Order Fulfillment KPIs (OTD/OTIF, cycle time, backorders); coordinate with freight forwarders and customs brokers for import/export activities; track shipment status and resolve operational issues; act as a coordination point between Sales, Supply Planning, Warehouse, Logistics, and Finance; prepare export operational reports and analyze performance trends; support process improvement initiatives and SOP updates.
Seniority
Mid-Senior, hands-on IC