Manager, Technical Consulting
Core
Manage and build a team of technical consultants and architects while personally delivering technical architecture work for Salesforce Industries Cloud projects.
Role type
Senior IC Manager (Technical Consulting)
Builds
Customer solutions using Salesforce Industries Cloud, Service Cloud, Sales Cloud, and Experience Cloud
Domain
SaaS / CRM / Enterprise AI
Deliverable
production ML models | product features | client delivery
Required skills
Salesforce Industries Cloud expertise, Integration Architecture, Platform Security, Identity and Access Management, Data Architecture, Apex Design Patterns, People Management, Technical Leadership
Preferred skills
Salesforce Certifications, OmniStudio expertise, AI-assisted delivery trends knowledge
Technologies
Salesforce Industries Cloud, Service Cloud, Sales Cloud, Experience Cloud, Vlocity OmniStudio, Apex, Lightning Flows, LWC, HTML, CSS, JavaScript, Cursor, Claude, GitHub Copilot
Responsibilities
Lead and mentor a team of 15+ Technical Consultants and Architects; deliver technical architecture work at 50% utilization; architect technology solutions for enterprise customers; lead functional and technical workshops; manage customer expectations and negotiate complex solutions; establish trust with customer leadership; define metric frameworks to measure business value of AI workloads.
Seniority
Senior, hands-on IC with people leadership
