Advanced Patient Services Representative - Heart Hospital (Non-Exempt)
Core
Front-desk operations and patient financial services at a clinic, managing patient interactions, scheduling, and collecting payments.
Role type
Patient Services Representative
Builds
Clinic front-desk workflows and patient financial resolution
Domain
Healthcare / Patient Administration
Deliverable
client delivery
Required skills
Patient communication, financial counseling, data entry, appointment scheduling, confidentiality compliance, adaptability under pressure
Preferred skills
Medical office experience
Technologies
Basic computer systems (data entry, word processing)
Responsibilities
Manage front-desk operations and patient interactions, collect patient payments and explain financial options, schedule appointments, document financial conversations and outcomes
Seniority
Entry-level, non-exempt