Patient Service Representative (Full Time)
Based in United States
Core
First point of contact for patients and visitors, managing front desk operations to ensure a positive and seamless patient experience.
Role type
Front desk operations specialist
Builds
Patient intake workflows and appointment scheduling
Domain
Healthcare / Orthopedic clinic
Deliverable
dashboards & analysis
Required skills
Verbal and written communication, Data entry, Customer service, Attention to detail, Confidentiality management, Adaptability under pressure
Preferred skills
Medical office experience
Technologies
Basic computer systems
Responsibilities
Interact with patients and visitors, Enter patient information, Schedule appointments, Process documentation, Maintain patient privacy, Handle inquiries and concerns