Community Health Worker II - Full Time - Mercy South
Core
Front-line public health worker serving as a liaison between patients, healthcare providers, and community resources to address health-related social needs and improve access to care.
Role type
Community Health Worker (CHW)
Builds
Patient support pathways to healthcare coverage, financial assistance, and community services
Domain
Healthcare / Social Services
Deliverable
client delivery
Required skills
Patient advocacy, resource navigation, healthcare system navigation, application assistance, follow-up support, EMR documentation, caseload management, community resource coordination
Preferred skills
Bilingual/multilingual abilities, knowledge of local public assistance programs, experience with underserved populations
Technologies
Microsoft Office, Electronic Medical Record (EMR) systems
Responsibilities
Provide one-on-one patient support to address social needs; Educate patients on healthcare and social service programs; Assist patients with applying for coverage and financial aid; Connect patients to community resources; Document patient interactions in EMR; Maintain patient caseload and conduct outreach
Seniority
Entry to Mid-level, hands-on IC