Senior Director of Classroom, Conference Room, and Shared Space Support
Core
Strategic leadership and operational oversight for all audiovisual (AV) and information technology systems across multiple geographic locations, managing over 400 classroom spaces and several hundred conference rooms and event spaces.
Role type
Senior Director, AV/IT Infrastructure & Operations
Builds
Reliable, innovative, and user-friendly technology solutions for teaching, learning, and collaboration
Domain
Higher Education / Audiovisual & Information Technology
Required skills
Strategic planning, budget management, vendor negotiation, contract administration, team leadership, complex AV system design, project management
Preferred skills
IT Service Management (ITIL), pedagogical integration, strategic change management, multi-site management
Technologies
Crestron, Extron, Zoom, Teams
Responsibilities
Develop and implement a strategic vision and technology roadmap for AV/IT systems; Lead and manage a team of AV engineers and technicians; Oversee design, procurement, installation, and commissioning of new and upgraded systems; Establish and maintain service level agreements (SLAs) and operational procedures; Manage departmental budget including operational expenses and capital investments; Collaborate with faculty and academic departments to align technology with pedagogical needs
Seniority
Senior, hands-on IC with management responsibilities