Patient Access Rep - Full Time - Mercy Hospital Watonga
Core
First point of contact for patients, managing patient access, scheduling, and insurance verification to ensure smooth hospital operations.
Role type
Patient Access Representative
Builds
Patient registration and insurance verification workflows
Domain
Healthcare / Hospital Administration
Deliverable
client delivery
Required skills
Medical terminology, Insurance plan knowledge, 10-key calculator proficiency, Computer systems operation, Oral and written communication, Telephone etiquette, Organizational skills, Attention to detail, Ability to work under stress
Preferred skills
Clerical experience, Customer service experience
Responsibilities
Represent Mercy with high standards of customer service and compassion, Establish and maintain positive relationships with patients, physicians, staff, and insurance companies, Perform daily assignments with high accuracy while meeting deadlines, Utilize computer systems and 10-key calculator for data entry and processing
Seniority
Entry-level to Mid-level