Patient Access Rep - Full Time - Mercy Hospital Watonga
Core
First point of contact for patients, managing patient access and registration duties while representing hospital standards.
Role type
Patient Access Representative
Builds
Patient registration and access workflows
Domain
Healthcare / Hospital Administration
Deliverable
dashboards & analysis
Required skills
Medical terminology, Insurance plan knowledge, Customer service, Telephone etiquette, Organizational skills, 10-key calculator proficiency, Computer systems knowledge
Responsibilities
Greet and register patients, Maintain positive relationships with patients and staff, Process insurance-related inquiries, Perform clerical duties with accuracy