Patient Service Representative- Kirkwood- FT, Days
Core
First point of contact for patients and visitors, managing front desk operations and workflows to ensure a positive patient experience.
Role type
Front desk administrative support in a therapy clinic
Builds
Patient intake, appointment scheduling, and front desk operations for clinic visitors
Domain
Healthcare / Therapy services
Deliverable
physical/clinical work
Required skills
Verbal and written communication, Customer service, Data entry, Attention to detail, Confidentiality management, Physical stamina (lifting 50 lbs, standing, walking)
Preferred skills
One year of medical office experience
Technologies
Basic computer systems for data entry and word processing
Responsibilities
Greet patients and visitors, manage front desk operations, schedule appointments, enter patient data, maintain patient confidentiality, handle inquiries with tact