Operational Risk & Controls Lead
Core
Partner with operational leaders to strengthen the control environment, identify/mitigate operational risks, and ensure regulatory/audit readiness for Insurance and Distributor Services.
Role type
Senior IC operational risk and controls lead
Builds
Effective control environments and risk mitigation strategies for Insurance Operations and Distributor Services
Domain
Insurance and Financial Services
Deliverable
dashboards & analysis
Required skills
Risk assessment, RCSA support, audit coordination, root cause analysis, CAP tracking, process improvement, stakeholder management, regulatory compliance knowledge
Preferred skills
GRC platform experience (e.g., Archer), bilingualism (English/French), complex information simplification, constructive challenge
Technologies
Archer, GRC platforms
Responsibilities
Partner with business leaders to identify and manage operational risks; support RCSAs for parent business processes; coordinate audit and regulatory reviews; monitor control effectiveness; maintain risk and control inventories; conduct root cause analysis for incidents; analyze operational metrics; support Corrective Action Plans (CAPs); promote a culture of accountability and continuous improvement.
Seniority
Senior, hands-on IC with leadership responsibilities