Senior Specialist, Mortgage Servicing
Core
Administer property tax, escrow, and insurance activities for commercial mortgage loans and oversee third-party servicing operations.
Role type
Senior Specialist, Mortgage Servicing (Commercial)
Builds
Accurate escrow and tax management for commercial mortgage portfolios
Domain
Financial Services / Commercial Real Estate / Mortgage Servicing
Required skills
Commercial mortgage servicing, Property tax administration, Escrow management, Insurance administration, Loan servicing systems, Microsoft Excel, Data analysis, Operational risk management, Compliance monitoring, Exception handling
Preferred skills
North American commercial mortgage portfolio experience, Audit support, Process transformation, Continuous improvement, Power Platform, Cross-border stakeholder management
Technologies
Loan servicing systems, Microsoft Office, Microsoft Power Platform
Responsibilities
Administer property tax, escrow, and insurance activities for commercial mortgage loans; Collect, review, and validate tax bills, insurance certificates, and invoices; Process tax and insurance disbursements and escrow analyses; Monitor upcoming tax due dates, insurance expirations, and exceptions; Serve as primary escalation point for third-party servicing partners; Maintain accurate loan and collateral records and generate operational reports.
Seniority
Senior, hands-on IC