Disability Case Analyst/Case Manager
Core
Guide plan members through illness, injury, and recovery by assessing medical, functional, vocational, and psychosocial factors to design return-to-work strategies.
Role type
Disability Case Analyst/Case Manager
Builds
Recovery and return-to-work strategies for plan members
Domain
Insurance / Disability Management
Deliverable
client delivery
Required skills
Clinical insight, analytical thinking, problem-solving, decision-making, communication, organizational skills
Preferred skills
Healthcare background, disability management knowledge, bilingualism (English/French)
Technologies
None stated
Responsibilities
Handle a dedicated caseload within service level agreements, assess claims based on contractual and medical barriers, collaborate with plan sponsors and healthcare providers, write benefit-related letters, deliver difficult claims decisions
Seniority
Individual Contributor