Bilingual Disability Case Analyst/Case Manager
Core
Guide plan members through illness, injury, and recovery by assessing medical, functional, vocational, and psychosocial factors to design return-to-work strategies.
Role type
Bilingual Disability Case Analyst/Case Manager
Builds
Recovery and return-to-work strategies for plan members
Domain
Insurance / Disability Management
Deliverable
client delivery
Required skills
Bilingual communication (English/French), claims assessment, recovery strategy design, stakeholder collaboration, decision making under deadlines, organizational prioritization
Preferred skills
Healthcare degree, disability management knowledge, group benefits knowledge, health-related field background
Technologies
None stated
Responsibilities
Handle a dedicated caseload within service level agreements, respond to emails and telephone calls, assess claims based on contractual and medical barriers, collaborate with plan sponsors and providers to drive case resolution, write benefit-related letters, deliver difficult claims decisions
Seniority
Individual Contributor