CareerPlan

Manager - Deposits, Billing and Commissions

Waterloo, Ontario, CAFull-timeCA$71k2026-10-19 → 2026-11-11
Hybrid

Core

Lead operational teams for sponsor premium allocation, billing, receivables, and commission administration while ensuring financial integrity and operational excellence.

Role type

Senior Manager, Financial Operations & Billing

Builds

Accurate financial outcomes, operational controls, and high-performance teams

Domain

Insurance financial services / Billing & Commissions

Required skills

Financial operations leadership, team management, billing administration, commission calculation, financial risk mitigation, stakeholder management, process optimization, KPI monitoring, automation initiatives

Preferred skills

Complex financial analysis, transformational leadership, data-driven decision making, cross-functional collaboration

Technologies

Payment-to-Report (P2R), Cash Receipt-to-Financial Reporting, AI, Automation

Responsibilities

Provide leadership for accurate allocation of sponsor premium payments and administration of billing activities; Ensure commissions are calculated, validated, and paid accurately; Monitor and manage suspense accounts, unallocated funds, and aged financial exceptions; Lead and develop two operational teams responsible for Deposits/Billing and Commissions; Build strong partnerships with key stakeholders across IT, Finance, Sales, Underwriting, Risk Management, and Financial Integrity & Controls; Monitor, analyze, and report on key performance indicators (KPIs), service level agreements (SLAs), and operational metrics

Seniority

Senior Manager, hands-on leadership