Manager, Business Continuity Planning
Core
Lead operational resilience and business continuity activities to ensure critical services remain available during disruptions for customers and colleagues.
Role type
Manager, Business Continuity & Operational Resilience
Builds
Operational resilience capabilities, Business Continuity Plans (BCPs), and resilience testing frameworks
Domain
Financial Services / Insurance / Risk Management
Required skills
Business continuity planning, Operational resilience, Risk management, Disaster recovery, Stakeholder influence, Regulatory compliance, Program governance, Testing & exercise facilitation, Strategic partnership, Continuous improvement
Preferred skills
Professional BCP certifications (ABCP, CBCP, MBCI, MBCP), Financial services industry experience, OSFI regulatory knowledge, Resilience platform proficiency (Fusion Risk, Archer), Microsoft Power BI, Technology resilience partnership
Technologies
Fusion Risk Management, Archer, Power BI, Microsoft Office
Responsibilities
Lead operational resilience and business continuity activities across assigned business areas; Drive continuous improvement of resilience capabilities and processes; Partner with stakeholders to identify and mitigate operational resilience risks; Lead planning, coordination, and execution of business continuity testing exercises; Build relationships and provide guidance to stakeholders on resilience best practices
Seniority
Manager, strategic execution & cross-functional leadership