Director, Operational Resilience
Core
Execute Business Continuity Management and Operational Resilience strategy for Hong Kong to meet enterprise and regulatory objectives.
Role type
Director, Operational Resilience
Builds
Operational resilience governance model, critical operations inventory, Business Continuity Plans (BCP), and third-party exit plans for Hong Kong.
Domain
Financial Services (Insurance, Banking, Wealth Management)
Required skills
Operational resilience strategy, Business Continuity Management (BCM), critical operations identification, third-party risk management, regulatory compliance, cross-functional leadership, scenario testing, KPI/KRI tracking, process mapping, risk assessment
Preferred skills
Experience in Insurance, Banking, or Wealth Management, mentorship, stakeholder advocacy
Technologies
Risk & control self-assessment tools, process mapping tools, simulation/scenario testing frameworks
Responsibilities
Lead multidisciplinary teams to drive resilience outcomes; Identify and assess critical operations and material points of failure; Develop and maintain Business Continuity Plans and conduct testing exercises; Validate critical third parties and develop/maintain exit plans; Monitor and report on operational resilience progress via KPIs and KRIs.
Seniority
Director, strategic leadership & cross-functional management