Plan Member Administrator I
Core
Entry-level operations role administering Group Benefits plan member records, supporting enrollment and eligibility processes.
Role type
entry-level benefits plan administrator
Builds
Group Benefits plan member records and eligibility data
Domain
Insurance / Benefits Administration
Required skills
attention to detail, organizational skills, analytical abilities, problem-solving, computer literacy, confidentiality management, English communication
Preferred skills
prior insurance/benefits experience, proficiency in Microsoft Office, ability to navigate multiple systems
Responsibilities
Process plan member transactions, set up and maintain member eligibility records, process enrollments and terminations, verify documentation accuracy, review member records for discrepancies, maintain audit trails, respond to routine inquiries, escalate complex issues, adhere to compliance and privacy standards
Seniority
Entry-level, individual contributor
