Manager, Operations Excellence
Core
Managing and delivering Day 2 insurance product features post-launch, ensuring operational effectiveness, regulatory compliance, and customer-centric enhancements for complex life insurance products.
Role type
Manager, Operations Excellence (Life Insurance)
Builds
Ongoing management of insurance product features, enhancements, and lifecycle management
Domain
Life Insurance / Financial Services
Deliverable
product features
Required skills
Day 2 product management, operational feasibility analysis, regulatory compliance, root cause analysis, process automation, stakeholder collaboration
Preferred skills
Digital transformation initiatives, risk assessment
Technologies
None stated
Responsibilities
Oversee ongoing management of insurance product features post-launch, Lead requirement gathering and impact analysis for changes, Oversee resolution of production issues and defects, Collaborate with Product, Technology, Risk, Compliance, and Operations teams, Drive process improvement and automation, Represent Operations in governance forums
Seniority
Manager, hands-on leadership
