Senior Product Manager, Education
Core
Lead end-to-end strategy and execution of education and engagement programs to support Canada Retirement group plan members' financial literacy and retirement readiness.
Role type
Senior Product Owner (Education & Engagement)
Builds
Multi-channel education programs, webinars, podcasts, events, workshops, and digital learning content.
Domain
Financial Services / Retirement Planning / Adult Education
Deliverable
product features
Required skills
Roadmap development, cross-functional leadership without direct authority, program and project management, segmentation and lifecycle journey design, data-driven decision making, regulatory compliance, vendor management, behavioral nudge design, human-centered design, executive reporting.
Preferred skills
Adult education background, financial literacy program experience, bilingualism (English/French), knowledge of Canadian retirement landscape (pension plans, RRSPs, TFSAs), familiarity with digital production and distribution platforms.
Technologies
Medallia, Adobe Analytics, WebEx, CVENT, Teams Webinars, Teams Events, Synthesia, content management systems.
Responsibilities
Develop and own the roadmap for member education programs; orchestrate end-to-end delivery for multiple concurrent initiatives; build and scale education programs across multi-channel journeys; leverage research and segmentation to identify educational needs; run pilots using behavioral nudges; lead collaboratively across business units and geographies; establish measurement frameworks to track program performance.
Seniority
Senior, hands-on IC with strategic alignment