(Assistant) Manager, Client Liaison Team
Core
Managing client onboarding, account maintenance, and transaction requests while ensuring compliance with regulatory requirements in Wealth Operations.
Role type
Manager, Client Liaison
Builds
Client onboarding processes, account maintenance workflows, and transaction request handling
Domain
Wealth management / Financial services
Deliverable
client delivery
Required skills
KYC/AML review, name screening, suspicious transaction investigation, fund transfer agency coordination, settlement processing, cash reconciliation, FATCA/CRS reporting, transfer agency systems, portfolio accounting systems
Preferred skills
Multi-product distribution operations with nominee structure, fund distributor operations
Technologies
Microsoft Office (Excel, PowerPoint), transfer agency systems, fund distributor operations, portfolio accounting systems
Responsibilities
Handle agent and customer enquiries via phone and email; oversee client onboarding and account maintenance including KYC/AML review; ensure client instruction processing adheres to fund cut-off times; distribute reporting to internal stakeholders; monitor service quality and client experience; ensure compliance with internal policies and regulatory requirements (FATCA/CRS, AML)
Seniority
Manager, hands-on IC