CareerPlan

Head of Casualty, FL and PSR Claims

Copenhagen, DKFull-time2026-10-26 → 2026-11-11
Hybrid

Core

Lead and manage the Nordic Claims organization for Casualty, Financial Lines (FL), and Property Special Risks (PSR), defining strategy to achieve objectives and align with global commercial claim strategy.

Role type

Senior leadership, Claims Head

Builds

Claims settlement processes, operational workflows, and team competency for Property Casualty lines

Domain

Insurance (Commercial Property Casualty)

Required skills

Strategic planning, cross-functional leadership, claims management, resource management, budget control, succession planning, operational compliance, stakeholder management

Preferred skills

Experience managing all lines of business, cross-country leadership

Technologies

Claims management systems, reporting tools

Responsibilities

Define strategy for Casualty, FL, and PSR claims; manage relationships with Underwriters and Distribution; ensure fair and prompt claims settlement; manage resources and staff competency; oversee claims reports and audits; control expenses within budget; develop staff and identify succession plans.

Seniority

Senior, strategic leadership