Complex Auto Claims Analyst
Core
Manage complex auto insurance claims, including special accounts, tourist policies, and litigation cases, ensuring timely closure and cost-effective settlements.
Role type
Senior IC complex auto claims analyst
Builds
Closed claims files and settlements for policyholders and vendors
Domain
Insurance / Property Casualty / Auto Claims
Required skills
Complex claims investigation, policy interpretation, negotiation, mediation, arbitration, ADR, reserve setting, fraud detection, subrogation, vendor management, litigation management, multi-tasking, bilingual communication
Preferred skills
Team management, strategic directive delivery, technical claims audit follow-up, continuous improvement
Technologies
Desk Management systems, diary systems
Responsibilities
Handle 60+ new complex claims monthly while maintaining a caseload of 210; determine and set reserves within authority limits; identify subrogation opportunities and fraud; manage vendor and litigation aspects of complex claims; ensure timely contact with all parties; contribute to best practice procedures and quality assurance reviews.
Seniority
Senior, hands-on IC