Care Management Assistant
Core
Provides administrative support to the Care Management Team, handling payer authorizations, discharge planning coordination, and patient placement logistics.
Role type
Administrative support specialist (care management)
Builds
Post-acute care placements and service authorizations
Domain
Healthcare administration / Case management
Required skills
Payer relations, discharge planning coordination, placement specialist research, EMR documentation, ICD9/CPT coding, medical terminology, clerical support, transportation coordination, equipment referral coordination, reimbursement processing, secretarial support
Preferred skills
Health care setting experience, utilization management experience, case management experience, hospital/home health experience
Technologies
Electronic Care Management System, EMR, standard office software
Responsibilities
Screen visitors and telephone calls, communicate clinical information to obtain payer authorizations, participate in discharge planning activities, verify payment sources, coordinate transportation and community services, provide secretarial support, maintain confidentiality
Seniority
Entry-level to Mid-level, individual contributor