Temporary Hotline Representative
Core
Handle inbound calls from poll workers and voters to troubleshoot issues, create detailed tickets, order supplies, and dispatch help to vote centers.
Role type
Temporary hotline representative (election support)
Builds
Election operations support for Maricopa County
Domain
Public sector / Elections
Deliverable
client delivery
Required skills
telephone communication, ticket creation, troubleshooting, supply ordering, dispatch coordination, multitasking
Preferred skills
bilingual English/Spanish, poll worker experience, multi-line telephone experience, customer service, election experience, office experience
Responsibilities
Take inbound calls from poll workers and voters, create detailed call tickets, provide phone troubleshooting, order supplies, dispatch help to vote centers, assist other divisions with daily functions
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