Project Manager
Core
Manage small to medium projects supporting unit or corporate goals in a healthcare call center environment.
Role type
Senior IC Project Manager
Builds
Project deliverables, processes, and systems for healthcare operational processes
Domain
Healthcare / Call Center Operations
Required skills
Project management methodology, planning and charter development, stakeholder management, team leadership, scope and change management, budget and time tracking, issue resolution, quality review facilitation
Preferred skills
Bilingual English and Spanish, PMP certification, matrix environment experience, team environment creation
Technologies
Project management tools, communication management plans, issue logs, project scheduling software
Responsibilities
Develop project charters and planning documents, partner with sponsors for approval, define team roles, lead meetings and report status, manage scope changes, track time and budget, facilitate issue resolution, conduct quality reviews, manage project close-out activities
Seniority
Mid-level, hands-on IC