Family Care-Service Coordinator
Core
Field-based service coordinator conducting assessments, developing Person Centered Support Plans, and managing long-term services and supports for older adults and adults with disabilities.
Role type
Senior IC case manager (long-term services and supports)
Builds
Comprehensive Person Centered Support Plans (PCSP) and backup plans for members
Domain
Healthcare / Long-term services and supports (LTSS)
Required skills
Person Centered Planning, face-to-face assessments, motivational interviewing, care coordination, interdisciplinary team collaboration, utilization management, incident reporting
Preferred skills
Health care related degree, assisted living experience, social work experience, waiver program experience
Responsibilities
Conduct face-to-face program assessments and identify clinical health care needs; Coordinate cases with clinical healthcare management and interdisciplinary teams; Manage non-clinical needs of members with chronic illnesses or disabilities; Document short and long-term service goals with the member's care team; Submit utilization/authorization requests; Report critical incidents to state and county agencies; Assist in appeals, grievances, and state audits.
Seniority
Non-Management Non-Exempt