Work-Life Specialist
Hybrid
Core
Serve as a liaison between Carelon members and resources (housing, transportation, dependent care, financial assistance) to bridge members to available services and ensure successful connection.
Role type
Work-Life Specialist (Care Coordination)
Builds
Member access to essential support services and resource libraries
Domain
Healthcare / Social Services
Deliverable
client delivery
Required skills
Case management, resource coordination, call center operations, EMR documentation, process improvement, stakeholder liaison
Preferred skills
Human services or public health degree, community-based or social work experience, call center experience, MS Office proficiency, EMR platform experience, bilingualism