LTSS Service Coordinator (Linn County, IA)
Core
Field-based service coordinator conducting assessments, developing Person Centered Support Plans, and managing physical/behavioral health needs for individuals in specialized LTSS programs.
Role type
Senior IC case management coordinator
Builds
Integrated care plans and support strategies for members with chronic illnesses, co-morbidities, and disabilities
Domain
Healthcare / Long-term services and supports (LTSS)
Required skills
Person Centered Planning, motivational interviewing, care coordination, interdisciplinary team collaboration, utilization management, incident reporting, appeals and grievance handling
Preferred skills
Health care related degree, mentoring new staff, process improvement
Technologies
Pre-defined assessment tools, utilization management systems
Responsibilities
Conduct face-to-face program assessments and develop comprehensive support plans; coordinate with clinical teams and interdisciplinary rounds; manage non-clinical needs and chronic illness care; document service goals with members and support circles; identify eligibility for alternative service levels; mentor new staff; submit utilization requests; report critical incidents to state agencies; assist in appeals and audits