LTSS Service Coordinator (Johnson County, IA)
Core
Field-based role conducting service coordination, assessments, and care plan development for individuals in specialized long-term services and supports (LTSS) programs.
Role type
Senior IC LTSS Service Coordinator
Builds
Comprehensive Person Centered Support Plans (PCSP) and integrated care plans for members with chronic illnesses, co-morbidities, and disabilities.
Domain
Healthcare / Long-term Services and Supports (LTSS)
Required skills
Person Centered Planning, motivational interviewing, care coordination, interdisciplinary team collaboration, utilization management, regulatory compliance, incident reporting, appeal/fair hearing assistance
Preferred skills
Health care related degree, mentoring new staff, process improvement
Technologies
Pre-defined assessment tools, utilization management systems
Responsibilities
Conduct face-to-face program assessments and identify members with potential clinical health care needs; Develop comprehensive Person Centered Support Plans (PCSP) and backup plans; Coordinate care with clinical healthcare management and interdisciplinary teams; Manage non-clinical needs of members with chronic illnesses and disabilities; Document short and long-term service goals with the member's care team; Submit utilization/authorization requests; Report critical incidents to state and county agencies; Assist in appeals, grievances, and state audits.
Seniority
Non-Management Non-Exempt