CareerPlan

Manager I GBD Special Programs

NC-WINSTON-SALEM, 5650 UNIVERSITY PKWY, USFull-time2026-10-29 → 2026-11-10
Hybrid

Core

Supervisory infrastructure for caseload oversight, member-facing requirements, staff performance, documentation quality, and complex-case escalation for a statewide Medicaid Plan supporting children and families.

Role type

Manager I GBD Special Programs

Builds

Comprehensive health care program coordination including physical health, behavioral health, social services, LTSS, Foster Care, and IDD.

Domain

Healthcare / Medicaid / Child Welfare

Required skills

Caseload oversight, staff performance management, documentation quality control, complex-case escalation, resource utilization, service delivery coordination, data analysis, hiring and training, cross-functional collaboration

Preferred skills

Service delivery coordination, discharge planning, behavioral health experience in managed care, RN/LSW/LPC/LPN/LVN license

Technologies

None stated

Responsibilities

Manage and oversee team responsible for coordination of a comprehensive health care program; Manages resource utilization to ensure appropriate delivery of care; Coordinates service delivery to include member assessment of physical and psychological factors; Evaluates current processes of Special Program's support functions; Develops and conducts training programs for staff; Extracts and manipulates analytical data to present findings; Hires, trains, coaches, counsels, and evaluates performance of direct reports.