LTSS Service Coordinator (Case Manager) Eastern Ohio
Core
Manage service coordination and Person Centered Planning for members with chronic illnesses, disabilities, or behavioral health needs in Eastern Ohio.
Role type
Mid-level IC LTSS Service Coordinator (Case Manager)
Builds
Person Centered Support Plans (PCSP), care coordination, and utilization management for long-term services and supports.
Domain
Healthcare / Long-term services and supports (LTSS) / Behavioral health
Required skills
Case management, Person Centered Planning, assessment tools, motivational interviewing, interdisciplinary collaboration, regulatory compliance, reporting critical incidents, appeals and grievances management
Preferred skills
Experience with older adults or individuals with disabilities, Health or Nursing degree
Technologies
Pre-defined assessment tools, utilization management systems
Responsibilities
Conduct face-to-face program assessments and create comprehensive support plans; coordinate care with interdisciplinary teams; manage non-clinical needs for members with chronic conditions; document goals with support networks; submit utilization requests; report critical incidents; assist in appeals and audits.
Seniority
Mid-level, hands-on IC