Outreach Care Specialist
Core
Ensures appropriate member treatment plans are followed on less complex cases and proactively identifies ways to improve member health and meet quality goals.
Role type
Outreach Care Specialist (Care Coordination)
Builds
Member health outcomes and compliance with treatment plans
Domain
Healthcare / Care Management
Required skills
Clinical referral management, Care coordination, Member compliance assessment, Treatment plan modification, Program enrollment, Medical record auditing, Process improvement, Cross-functional collaboration, Agency relationship management, Health risk coaching
Preferred skills
Certified Nurse Assistant (CNA) or Certified Medical Assistant (CMA), Bachelor's degree in related field, Referral management experience, Bilingual capabilities, Clinical systems experience (EMR, care management), Microsoft Office proficiency