LTSS Service Coordinator - RN Telehealth
Core
Manage member cases via telehealth, developing and monitoring care plans for individuals with chronic illnesses, co-morbidities, and disabilities while supervising non-RN clinicians.
Role type
Licensed RN Service Coordinator (Telehealth)
Builds
Individualized care plans and coordinated service utilization for long-term services and supports (LTSS) members.
Domain
Healthcare / Long-term Services and Supports (LTSS) / Telehealth
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
RN licensure, clinical assessment, care plan development, care coordination, supervision of non-RN clinicians, chronic disease management, utilization management
Preferred skills
Bilingual (Spanish, Mandarin, or Cantonese), CHHA certification, Medicare experience
Technologies
Telehealth platforms, Electronic Health Records (EHR)
Responsibilities
Perform telephonic clinical assessments for physical, behavioral, and social needs; develop, monitor, and revise member care plans; supervise LPN/LVN, LSW, and other licensed professionals; identify high-risk complications and coordinate care; facilitate authorizations and referrals within benefits structures.
Seniority
Mid-level, hands-on IC